Credit: H&R Block
H&R Block has introduced AI Tax Assist, a new feature incorporated into their premium DIY tax-filing products. This AI chatbot is tailored to provide support for tax-related queries, including forms, deductions, specific tax codes, and more, as per The Verge.
Simplify your taxes with an AI assistant and real CPAs for $49
While integrating generative AI into tax assistance is groundbreaking, ensuring accuracy and trust remains crucial. H&R Block has addressed this by extensively testing AI Tax Assist using both technical and human models. The system is constantly monitored and refined based on user feedback. Additionally, H&R Block offers a 100% accuracy and maximum refund guarantee.
It’s important to note that AI Tax Assist relies solely on H&R Block’s dataset, ensuring stringent quality control. By utilizing Microsoft’s Azure OpenAI Service and being trained on knowledge from 60,000 tax professionals, the language model does not extract information from the internet.
Despite previous controversies, H&R Block has gained recognition for its tax preparation software. Customers should be aware that the free edition does not include AI Tax Assist, while the Deluxe edition, priced at $35, offers this feature.
Topics Artificial Intelligence, Money
Cecily Mauran, a tech reporter at Mashable, specializes in AI, Apple, and emerging tech trends. Holding a master’s degree from Columbia Journalism School and showcasing experience with startups and social impact businesses, she is a trusted source for tech insights. Follow her on Twitter at @cecily_mauran.
